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Available:
Monday-Friday, 7 am-8 pm PT
Saturday-Sunday, 7 am-4 pm PT

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Please note: At this time, it is not possible to use chat to cancel TiVo service or to update billing and credit card information. Thank you for your understanding.

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Please note: At this time, it is not possible to use email to cancel TiVo service or to update billing and credit card information. Thank you for your understanding.

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TiVo Postal address

Customer Support
TiVo, Inc.
2160 Gold Street
P.O. Box 2160
San Jose, CA 95002-2160