How do I set up my Premiere series box?

Print this page


The Start Here poster included in the Premiere series cartons provides step-by-step instructions for completing the physical setup of your new TiVo box. You can also download the poster here.

The following installation instructions summarize the steps to get your new Premiere series box up and running. The advanced setup examples that follow include guidelines for setting up your Premiere series box with additional components.


Installation instructions

Advanced setup examples


Installation instructions

Before you begin, make sure you complete the pre-installation checklist.

To set up your Premiere series box, you only need to make the following simple connections:


1. Connect your signal source.

I am using cable: Connect the coax cable from your wall to the back of your Premiere series box.

I am using over-the-air antenna: Connect the coax cable from your digital antenna to the back of your Premiere series box.

NOTE: Premiere 4 and Premiere XL4/Elite are not compatible with antenna.


2. Connect to the TiVo service.

Premiere series boxes combine all of your entertainment needs (TV, movies, web, and music) in one box. To get the full TiVo experience, you will need to connect your new box to the TiVo service with a high-speed network connection.

  • Ethernet: For the fastest connection, plug one end of the included Ethernet cable into a port on your router or hub and plug the other end into the Ethernet port on the back of your TiVo box. For instructions on setting up your network, go to How to connect a TiVo box to your network.
  • MoCA: The Premiere 4 and Premiere XL4/Elite are MoCA enabled. For instructions on setting up these Premiere boxes to use MoCA, go to How do I set up my Premiere XL4/Elite on a MoCA network? If you own a Premiere or Premiere XL box, you can use an ECB to connect to your existing MoCA network.
  • Wireless: If your TV is not near your router, you can connect your TiVo box to your home network using a TiVo Wireless G Adapter or Wireless N Adapter (sold separately). For instructions, go to How to connect a TiVo box to your network.
  • Phone: You can set up a connection to the TiVo service using a TiVo Phone Adapter (sold separately). You will not get the full TiVo experience, but you will still be able to enjoy the classic TiVo experience that includes intuitive menus, Season Pass recordings, and WishList searches. When you are ready for broadband, your Premiere is ready, too. For instructions on how to connect a TiVo Phone Adapter, click here.

IMPORTANT! Premiere 4 and Premiere XL4/Elite boxes are not compatible with a phone adapter. Use a wired or wireless network connection to connect to the TiVo service. If you have a Premiere and Premiere XL you will need to purchase a phone adapter to use a phone connection.


3. Connect your TV.

Connect your new TiVo box to an HDTV to view HD TiVo menus. These menus include the Discovery Bar and integrated search, to help you find shows whether they are on TV, on the web, or through Video On Demand from providers like Amazon and Netflix. The HD menus also have a built-in viewing window, so you can watch Live TV or a recorded show while you are navigating through the TiVo menu system. Here are a few ways you can connect your TiVo for HD quality:

HDMI connection: The following picture shows how to connect your TV using an HDMI cable. This cable carries both HD digital video and digital audio. Click the picture to see it larger.

Premiere connected to an HDTV using HDMI audio/video cable

HD component video/composite audio connection: The following picture shows how to connect your TV using a component video cable and the red-and-white audio connectors on a composite video cable. Both cables are included in the TiVo carton. The component cable carries HD-quality analog video. For better audio quality, use an optical (digital) audio cable (sold separately) instead of the two audio connections on the composite cable.

IMPORTANT: With this setup, make sure you use ONLY the red-and-white audio connectors on the composite cable. You will hear audio distortion if you connect the yellow composite video connector AND the red-blue-green component video connectors between the TiVo box and your TV.

Click the picture to see it larger.

Premiere connected to an HDTV using component video and composite audio

SD composite video and audio connection: If you do not yet have an HDTV, you can connect your Premiere series box to a standard definition TV and use the classic standard definition TiVo menus. If you set up a broadband connection to the TiVo service, you can use TiVo Search to find and view TV shows, web downloads, Video on Demand selections, and music from providers such as Rhapsody and Pandora

The following picture shows how to connect the composite cable, which carries standard-definition analog video and audio signals. Click the picture to see it larger.

Premiere connected to a standard definition TV using composite audio/video

4. Plug it in!

Make sure you also turn your TV on, and use the TV's remote control to select the input that matches the physical connection you made to your new TiVo box. You will see a Welcome screen and then some additional progress screens as your TiVo does a series of system checks during startup.


After you complete the physical connection, there are only a few more things to do:

1. Complete Guided Setup.

The first time you start up your Premiere series box, it will begin Guided Setup. The Premiere series box will download a software update during Guided Setup and will then reboot to install the software. After the reboot, Guided Setup will resume automatically. It can take from 1-2 hours to complete this initial Guided Setup. If your cable provider is sending a technician to install your CableCARD, please make sure you set up your new TiVo box and complete Guided Setup before the installer arrives.

During Guided Setup, you will be prompted to select the resolutions your TV supports and will be asked questions about what station is on a particular channel, which helps the TiVo box choose your channel lineup. You will also be asked to set up either a phone connection or network connection to the TiVo service.

If your TV supports 720p resolution or better you should set up a broadband connection to the TiVo service, you will see the new TiVo with HD menus as soon as Guided Setup is complete.

If your TV does not support 720p resolution or better, or your new box is using a phone connection to the TiVo service, you will see TiVo with SD menus.

2. Program the TiVo remote to control your TV.

Press the TiVo button to go to TiVo Central and then select Messages & Settings > Settings > Remote, CableCARD, & Devices > Remote Control Setup. Follow the instructions on this screen to program the remote to control your TV power, volume, and mute.

The code you enter for the TV power, volume, and mute often sets the TV input function (so you can press the Input button on the TiVo remote to cycle through your TV's input selections). A separate TV Input selection is also available from the Remote Control Setup menu, as are instructions for setting the code to control sound on an AV receiver, and to control the behavior of the ADVANCE and REPLAY buttons on the TiVo remote.

If you have more than one TiVo in the house, make sure you set each remote to control its own TiVo box. For instructions, go to Controlling two TiVo boxes with separate remotes.

3. Install your CableCARD

Now that your new TiVo box is set up, you can turn it into a cable box by installing a multi-stream CableCARD. Insert an M-Card into the slot on the back of the TiVo box. Within 20 seconds, you'll see the TiVo CableCARD Decoders screen, and about 30 seconds after that a black-and-gray CableCARD screen will pop up automatically, giving you a number to call to get the CableCARD activated, and listing all the information your cable provider will need to complete the activation. For more information, click here.

NOTE: If you already have a digital cable box, and you have not yet received a CableCARD, you may want to connect the cable box to another input on your TV while you are waiting for CableCARD installation, so you do not miss any of your favorite shows. After you have installed an M-Card in your new TiVo box, you can either disconnect the cable box and return it to your cable provider, or use it to receive interactive cable services.

That's it! You are now ready to enjoy all the features of your new Premiere series box. Press the TiVo button to start exploring all the features available from the TiVo menus and set up future recordings, or press Live TV to begin watching your shows. Don't forget to register at www.tivo.com/manage so you can name your TiVo box, manage your downloads, and manage your account online. You can also use this login also can be used to schedule recordings over the internet from your computer or phone. For tips on how to get the most out of your new TiVo box, visit www.tivo.com/howto.


Advanced setup examples

The diagrams in this section show how to set up your Premiere series box with an A/V receiver or surround sound system. (For simplicity, the speakers and their connections are not shown.) Your actual setup will depend on your equipment and the cables that you have available. As you plan an advanced setup, keep the following rules in mind:

1. The cable line from the wall always goes into the TiVo box first. A TiVo with CableCARDs replaces a cable box so the cable from the wall MUST go into the TiVo first.

2. Not all cables have the same picture or audio quality. From lowest to highest quality, the cables included with your Premiere series box are:

  • Composite (red, white, yellow) - carries standard-definition analog video and analog audio.
  • Component (red, blue, green) - carries high-definition analog video only. You will need to add a separate audio connection, either by using the red and white audio leads from the included composite cable, or by connecting an optional digital audio (optical) cable.
  • HDMI - carries high-definition digital video and digital audio in one cable. An HDMI cable is included with the Premiere and Premiere XL.

3. If you choose a lower-quality cable "upstream", you can never get the best quality "downstream". This means that when you connect a TV or surround sound system to your TiVo box, you should use the highest quality connection your TV or AV receiver supports. To maintain that quality (and to make sure there are no conversion issues because of limitations in your equipment), you should use the same cabling to connect an AV receiver to any other equipment you add to your system, if possible.

4. Your A/V receiver or surround sound system may not be able to convert from one type of video or audio to another. For best results, try to use the same cable type coming out of your A/V receiver as you use going into this device.

5. With a surround sound system, the speakers carry the high-quality audio. You will only use the TV as a monitor, so in the case of a component connection, you do not need to run a separate audio cable to the TV.

The following diagrams supplement the step-by-step instructions in your Start Here poster. These are suggested setups; your actual setup will depend on your equipment and the cables that you have available.

Example 1: HDTV and surround sound setup using HDMI

Click this picture to see it larger:

Surround sound connections using HDMI audio/video

Example 2: HDTV and surround sound setup using component video and composite audio.

For an ever better setup, if your equipment supports it, substitute optical audio cables for the composite audio connections (sold separately).

Click this picture to see it larger:

Surround sound connections using component video and composite audio

Need additional assistance? Chat with a TiVo representative.

To get help from other TiVo users, visit the TiVo Help Forums.

 

 

Details  

Please rate this article to help us improve your web support experience

Rate this article:
neutral

Feedback submitted. Thank you!
Support requests cannot be sent through this form. If you need additional help, please contact TiVo Customer Support.