How to Activate Service On a TiVo DVR

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We recommend that you activate your TiVo service as the first step of the installation process. Please visit the TiVo Service Agreement to review our terms of service before activating your TiVo DVR.

NOTE: Want to add a TiVo Stream to your TiVo account? No problem! See TiVo Stream – Use and Troubleshooting for instructions.

You can activate your TiVo DVR at or add this device to your existing customer account at If you are unable to activate using My Account, contact TiVo Customer Support. Please have your 15-digit TiVo Service number ready.

NOTE: If you purchased a TiVo Package Payment Plan, your DVR will arrive to you pre-activated. If you receive your TiVo Package DVR inactivated, continue to enjoy your TiVo DVR. Your service activation will take place within 48 hours of shipment.

  • For information about Multi-Service Discounts, please refer to TiVo's Policies Page.
  • For information about activating service using a Gift Subscription, please refer to TiVo service gift cards.
Are you looking for instruction on activating or deactivating your TiVo stream from your account?  

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