How do I transfer my TiVo service to a new TiVo DVR?
*All fields required unless otherwise indicated.
Use the chart below to determine if your plan can be transferred.
NOTE: Transferring service does not also transfer an extended warranty. An extended warranty is attached to the TiVo DVR for which it was purchased and cannot be transferred to a new DVR (except in the case of an exchange within 90 days).
| Current service plan | TiVo DVR to receive service | Can I transfer my service? |
|---|---|---|
|
$12.95 per month (including MSD) Annual 3-year prepaid |
Series1 Series2 Series3 TiVo HD |
These plans can be transferred to another Series1, Series2, Series3 or TiVo HD DVR. Log in to My Account and click on the Change service number link under Account Information to transfer your service. |
|
$12.95 per month (including MSD) Annual 3-year prepaid |
Premiere series DVRs |
These plans cannot be transferred to another TiVo Premiere series DVR. |
| $19.99 per month (including MSD) |
Premiere series DVRs |
This plan can be transferred to any TiVo DVR. Log in to My Account and click on the Change service number link under Account Information to transfer your service. |
| Product Lifetime Service | Any TiVo DVR | Product Lifetime Service is valid only for the life of the TiVo DVR for which it was originally purchased and can be transferred to another DVR only in one of the following situations:
|
| My plan is not listed here | Any TiVo DVR | Log into My Account and click on the Change service number link under Account Information. If this option is not available your plan cannot be transferred to another TiVo DVR. |
Extended Warranty
Transferring service does not transfer an Extended Warranty, as it is attached to the TiVo DVR for which it was purchased and cannot be transferred to a new DVR (except in the case of an exchange within 90 days).
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