XFINITY On Demand for TiVo
*All fields required unless otherwise indicated.
Good news! Comcast and TiVo have partnered to bring you the best of both services. Now all of the entertainment available from XFINITY On Demand, Netflix, Hulu Plus, YouTube, and more is available at the push of a button.
NOTE: XFINITY On Demand content is only available for Roamio Series and Premiere Series DVRs.
Comcast XFINITY On Demand customers in eligible markets might begin to have access to Comcast's XFINITY On Demand video library through their Roamio Series or Premiere Series DVRs.
To learn more and to check whether XFINITY On Demand is available in your location, visit TiVo's XFINITY On Demand page.
NOTE: If XFINITY On Demand is not available in your location, contact Comcast for assistance.
You might also be eligible for professional installation! In markets where XFINITY On Demand for TiVo has launched, Comcast provides professional installation of your Roamio Series or Premiere Series DVR, including CableCARD configuration, networking, and Guided Setup. TiVo recommends that you hook up your DVR to your television before the appointment.
If you want to access all of TiVo's other on-demand offerings such as Amazon Instant Video, Hulu Plus, or Netflix, you can complete Guided Setup before your professional installation appointment. See Running Guided Setup: Roamio Series DVRs or Running Guided Setup: Premiere Series DVRs to learn more about Guided Setup on Roamio Series or Premiere Series DVRs.
To schedule an installation from Comcast, contact Comcast Customer Support.
NOTE: For newly-installed DVRs, access to the XFINITY On Demand feature or Launch Point might not be available until 24 to 72 hours after the CableCARD has been installed.
If you're experiencing issues with Comcast XFINITY On Demand billing, in-app playback problems, or issues within the XFINITY On Demand application, contact Comcast Customer Support for assistance.
If the XFINITY On Demand app doesn't appear in My Video Providers on your Roamio Series or Premiere Series DVR, or if you have forgotten your Purchase PIN, please visit TROUBLESHOOTING: XFINITY On Demand for TiVo.