TiVo Software Version Information

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What's new in version 20.4.5

Software version 20.4.5 introduces the following features:

Added features/functionality

  • The Amazon Instant Video App was updated to include Amazon Prime video streaming, automatic registration, and streaming video quality up to 1080p.
  • The VUDU App.

Features/functionality fixed in this release

  • Audio dropouts in Dolby audio output mode
  • Multi-Room Viewing transfer errors
  • Video output formats on analog channels with Macrovision copyright protection
  • Video Window display errors in TiVo Central and while using Zoom
  • Pending Software Update (S02) error during software upgrades
  • “Watch now from” option for content from the Web Video Hotlist returned through Search results
  • Brief flash of the green Netflix screen when navigating to TiVo Central or the Settings screen after launching the Netflix app
  • “Find my remote” feature to work with both the Roamio remote and the Slide Pro remote
  • Lack-of-audio issues on certain channels in live TV or when viewing a recording
  • Issues with DVR rebooting when using Netflix and pressing Live TV when Netflix is buffering video
  • MoCA connection failures on the first attempt to connect to the network
  • Keyword-based WishList searches to record as expected across premium channels
  • Sluggishness in My Shows in SD menus with Groups turned on after a software upgrade
  • TiVo Mini and TiVo Preview to retain their host pairing information when updating the software version


Additional support

If you need help with any issues pertaining to this software release, visit the Additional Support Documentation article.





 

How to find the TiVo software version

Latest TiVo software version by TiVo device model

How to update the software on your TiVo device

Setting up a new or replacement TiVo device?

 



How to find the TiVo software version

From TiVo Central, select Settings & Messages > Account & System Information > System Information. The software version is listed on the Software Version line of the System Information screen.

NOTE: If the device is in Guided Setup, press the following sequence of buttons on the TiVo remote to display the software version: Thumbs Up, then Thumbs Down, then Pause, and then Play. To resume Guided Setup at the point you left off, press Select.

 



Latest TiVo software version by device model

The tables below show the latest version of the software for each TiVo Service Number prefix. When comparing this to the version in your System Information screen, disregard any numbers and/or letters that follow the version numbers listed below.

NOTE: These versions apply to devices purchased at retail or from tivo.com. If you are leasing a TiVo device from a TiVo cable partner, your latest software version might be different.

 

Roamio Series DVRs


First 3 digits of the TiVo Service Number (TSN) Model Number(s) Manufacturer and model Current software version
840 TCD840200 Roamio Pro 20.4.5
848 TCD848000 Roamio Plus 20.4.5
846 TCD846500 4-Tuner Roamio 20.4.5

TiVo Mini


First 3 digits of the TiVo Service Number (TSN) Manufacturer and model Current software version
A92 TiVo Mini 20.4.5

TiVo Stream


First 3 digits of the TiVo Service Number (TSN) Manufacturer and model Current software version
A94 TiVo Stream 19.1.7

Premiere Series DVRs


First 3 digits of the TiVo Service Number (TSN) Model Number(s) Manufacturer and model Current software version (HD menus) Current software version (SD menus)
746 TCD74650 Premiere (Retail - 500GB) 20.4.4a 20.4.4b
750 TCD75050 Premiere 4 (Retail) 20.4.4a 20.4.4b
758 TCD75825 Premiere XL4/Elite (Retail) 20.4.4a 20.4.4b
746 TCD74632 Premiere (Retail - 320GB) 20.4.4a 20.4.4b
748 TCD74800 Premiere XL (Retail) 20.4.4a 20.4.4b

Series3 DVRs


First 3 digits of the TiVo Service Number (TSN) Model Number(s) Manufacturer and model Current software version
658 TCD658000 TiVo HD XL 11.0k/11.0m
652 TCD652160 TiVo HD 11.0k/11.0m
648 TCD648250b TiVo Series3 HD 11.0k/11.0m

Series1 & Series2 DVRs


First 3 digits of the TiVo Service Number (TSN) Model Number(s) Manufacturer and model Current software version
649 TCD649080
TCD649180
TiVo Series2 Dual Tuner 9.3.2/9.3.2b/9.3.2c
595 DRT400
DRT800
DRT2000
Humax Series2 DVD Writer 9.3.2
590 T800
T2500
Humax Series2 9.3.2
565 RS-TX20
RS-TX60
Toshiba Series2 DVD Writer 9.3.2
540
542
TCD540040
TCD540080
TCD540040
TCD540080
TCD540140
TiVo Series2 9.3.2/9.3.2b
542 TCD542040
TCD542080
TiVo Series2 9.3.2/9.3.2b
275 box-810H-S
box-57H
Pioneer Series2 DVD Recorder 9.3.2
First 3 digits of the TiVo Service Number (TSN) Model Number(s) Manufacturer and model Current software version
264 SD-H400 Toshiba Series2 DVD Player 9.3.2
240 TCD240040
TCD240080
TCD240140
TiVo Series2 9.3.2/9.3.2b
230 TCD230040 AT&T/TiVo Series2 9.3.2/9.3.2b
140 TCD140060
TCD140080
TiVo Series2 9.3.2/9.3.2b
130 TCD130040 AT&T Series2 9.3.2/9.3.2b
110 SVR3000 Sony Series2 9.3.2/9.3.2b
010 SVR2000 Sony Series1 7.3
002 HDR112
HDR212
HDR312
HDR612
Phillips Series1 7.3
000 HDR112
HDR312
Phillips Series1 7.3

 



How to update the software on your TiVo device

Software updates are automatically downloaded to your TiVo device by the TiVo service as they become available. After the download, the device must restart to install the software. The restart is usually scheduled for the middle of the night, to avoid interrupting scheduled recordings or live TV viewing.

To receive the update sooner, make two more manual service connections until Pending Restart is displayed as the Last Call Status. For instructions, see How do I connect to the TiVo service? If you are using a phone line to connect, be aware that the download can take a significant amount of time, during which you will not be able to receive phone calls or make outgoing calls. If you have voicemail that takes messages when your phone is busy, your callers should be able to leave messages.

 



Setting up a new or replacement TiVo device?

If you have a new device, your box will download a software update during Guided Setup and then will reboot to install the software. After the reboot, Guided Setup will resume automatically. It can take from 1-2 hours to complete this initial Guided Setup. If your cable provider is sending a technician to install your CableCARD, please make sure you set up your new TiVo device and complete Guided Setup before the installer arrives.

All other devices will receive the latest software on the second successful connection after completing Guided Setup. This is because when the device connects to the TiVo service during Guided Setup, only one day of program information is downloaded, to allow you to start using your TiVo device right away. The first connection after Guided Setup downloads the rest of the program guide data. Depending on the connection schedule, and whether the device is set up to use broadband or a phone line, it may take from one to several days before you see the new software features on your TiVo device.

Once the software is downloaded, the Last Status on the Phone and Network Connection screen will show Pending Restart; this indicates that the box will restart at approximately 2 AM to install the software. To speed up installation, you can restart it manually. For instructions, see How do I restart or powercycle the box?


 

 



Need additional assistance? Chat with a TiVo representative.

To get help from other TiVo users, visit the TiVo Help Forums.
 

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