My DVR powers on, but I do not see any screens

Print this page


If the TiVo DVR powers on (indicated by a green LED light or noise from the disk or fan), but you cannot see the TiVo screens, perform one or more of the following steps:

1. Make sure that power is connected to your TV and that it is turned on.

2. Press the TiVo button on your remote control to make sure the DVR is not in Standby mode.

3. Verify that you have video cable (either a coax, composite, s-video cable, component or HDMI) connected from the DVR output to the TV input.

4. Is the video signal passing through a VCR, DVD recorder, or A/V reciever?

  • If you are, try turning the power on, or off, depending on the device.
  • If you are not, go to Step 6.

5. Check the input setting on your VCR, DVD recorder, or A/V receiver. Most of these devices have an input button that says TV/Video, Input, or Source. It may be on the device itself or on the remote control. Look at your device and its remote and try to change the input.

NOTE: Sometimes VCR input selections are listed as 0 or 1. If there is no input button, try changing the VCR channel to 0 or 1.

6. Check the input setting on your TV. Look at your TV and TV remote and try changing the input for your TV. Whenever you change the input settings on your TV, recheck the input settings on your VCR, DVD recorder, or A/V receiver if you have one attached.

NOTE: Most TV's have an input button that says TV/Video, Input, or Source. Sometimes it is on the TV, and sometimes it is on the remote control. Other TVs have an Input channel on 0, 1, or 2.

7. If you are using a coax (RF) cable to connect the DVR to the TV, make sure that your TV is set to the same channel (3 or 4) that the switch on the back of the DVR is set to.

8. Disconnect the power cord from the back of your DVR, wait 15 seconds, then connect the power cord again. You should see the startup screens as your DVR restarts. If you do not see any startup screens, check your wiring again.

9. Verify that your cables are in good condition.

10. Try different types of cables (coax, composite, s-video, component, or HDMI) if available.

NOTE: If you change the cables to a different type, you may need to adjust the input settings on your TV as well as any devices the DVR's video output passes through.

11. Remove all other components from the system (VCR, A/V receiver, etc.) and connect the DVR directly to the TV.

NOTE: If you can now see TiVo screens, connect each component one at a time and adjust the settings of each device to make sure that you can still see the TiVo screens.

 

If you still cannot see anything, please contact TiVo Customer Support for assistance.

 

Please rate this article to help us improve your web support experience

Rate this article:
neutral

Feedback submitted. Thank you!
Support requests cannot be sent through this form. If you need additional help, please contact TiVo Customer Support.