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Reporting TV scheduling and channel issues to TiVo

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To let us know about missing or incorrect program guide information (such as missing channels or incorrect program descriptions), please create a report for our Lineup Specialists. We will work with our program guide data provider and your cable or satellite company to update the channels or program descriptions. In most cases, changes that are made will download automatically to your DVR during a daily call. This process will take approximately five to seven business days to be completed.

Create a Report for our Lineup Specialists.

Need additional assistance? Chat with a TiVo representative.

To get help from other TiVo users, visit the TiVo Help Forums.

 

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