How to configure network settings on your TiVo device

Print this page


Use this article to set up your TiVo DVR to connect to your home network through either an Ethernet, MoCA, or wireless connection.

For information on how to set up a basic home network, see How to set up a home network

NOTE: When you move to a new zip code or change cable providers (or your program source), you will need to repeat Guided Setup.



Configure network settings (on TiVo DVR that is already active)

To change your current internet connection method or update your network settings:

  1. Navigate to Change network settings and select your connection type:

    Roamio Series DVRs and Premiere Series DVRs with HD menus

    From TiVo Central > Settings & Messages > Settings > Network > Change network settings

    Premiere Series DVRs with SD menus

    From TiVo Central > Settings & Messages > Settings > Network & Phone > Change network settings

    Series3 and earlier DVRs

    From TiVo Central > Messages & Settings > Settings > Phone & Network > Change network settings

  2. Choose the network connection type you want to use. Depending on your current networking setup, you will see different options. If you have a certain connection type, you will see "Modify" rather than "Connect" in front of the option. For example, if you have a Roamio that is connected via Ethernet, your menu options will read:

    Modify Ethernet settings

    Connect using MoCA

    Connect using wireless

    Use this DVR to create a MoCA network

    Networking Central has more information on different connection types and how to get them up and running.

  3. After selecting your connection type (if using wireless, you will also need to input your network name and password), you will see the IP Address screen. Choose how you want the DVR to obtain an IP address.
    • Get automatically from DHCP server (typical):
      Choose this option if the router was set up to give out IP addresses automatically. When the connection is successful, the DVR will display 'Network setup complete'.
    • Let me specify a Static IP address:
      Choose this option to manually assign an IP address to your DVR or if your router is not set up to automatically provide an IP addresses. For instructions on specifying a Static IP address, see Configuring a Static IP
    • (Software versions earlier than 20.7.3 only) Let the DVR assign itself an IP address:
      Choose this option if you are creating a peer-to-peer network with another DVR.

      NOTE: If your DVR fails to connect to your network, a prompt will appear asking you to change your network settings. Make sure your network password and other network settings are correct. If the DVR still cannot connect see General Network Troubleshooting Tips.


  4. Follow the instructions for your connection type:

    Ethernet

    1. Attach an Ethernet cable between your router and DVR:

      Series2 ST (Single Tuner): You must use a wired adapter. Connect an Ethernet cable between the router and wired adapter, then plug the USB end of the wired adapter into the back of the TiVo DVR.

    2. The DVR will automatically detect your Ethernet connection and go to the 'IP Address' screen.

      You will be able to choose from the following options:

      Get automatically from DHCP server (typical): Choose this option if the router was set up to give out IP addresses automatically (this is the default for most routers). When the connection is successful, the DVR will display 'Network setup complete.'

      Let me specify a Static IP address: Choose this option to manually assign an IP address to your DVR or if your router is not set up to automatically give out IP addresses. For instructions on specifying a Static IP address, see Configuring a Static IP.

      (Software versions earlier than 20.7.3 only) Let the DVR assign itself an IP address: Choose this if you are creating a peer-to-peer network with another DVR.

    3. If your DVR fails to connect to your network, a prompt will appear asking you to change your network settings. Make sure your connections and network settings are correct. If the DVR still cannot connect, see General Network Troubleshooting Tips for assistance.

    Wireless

    Roamio Series DVRs:

    See Roamio Built-In Wireless FAQ.

    All other TiVo DVRs:

    Before you begin, make sure you know the name (SSID) and password used by your wireless router-you'll need them during setup. If you need assistance finding your SSID or password, see your router's user guide or visit the router manufacturer's website.

    1. Setup your TiVo wireless adapter

      For TiVo Wireless G adapter setup instructions, see TiVo Wireless G adapter Setup

      The TiVo Wireless N adapter needs to be configured on a desktop or laptop before connecting it to your DVR. For setup instructions, see TiVo Wireless N adapter Setup

    2. From TiVo Central > Settings & Messages (or Messages & Settings) > Network > Change network settings > Connect using wireless
    3. On the "Wireless Network Name" screen, highlight your network name (SSID) and press SELECT on your remote.

      NOTE: If your router has been set up to suppress its network name (SSID), you will not see it in this list. Highlight 'Enter network name' on the screen, press SELECT on your remote, and then follow the on-screen instructions to manually enter your network name and choose the type of wireless security the network uses.

    4. Enter the password for your wireless network when prompted.

      NOTE: If the password is in hexadecimal format (WEP passwords often are), press INFO on your remote to display the hexadecimal onscreen-keyboard and then enter the password.

    5. When you are finished, highlight Done entering network password and press SELECT on your remote. The DVR will attempt to access your network. If the router is set up to give out IP addresses automatically and the connection is successful, the screen will display ‘Network setup complete’ At this point, your setup is complete and you may now enjoy your TiVo DVR.
    6. If the "IP Address screen" appears, choose how you would like to obtain an IP address for your DVR:

      If you entered the router name because the router does not broadcast its network name (SSID), or if the router is not set up to give out an IP address (that is, it is not a DHCP server), a prompt will appear asking how the DVR needs to obtain an IP address (network address):

      Get automatically from DHCP server (typical):
      Choose this option if the router was set up to give out IP addresses automatically. When the connection is successful, the DVR will display 'Network setup complete'.

      Let me specify a Static IP address:
      Choose this option to manually assign an IP address to your DVR or if your router is not set up to automatically provide an IP addresses.
      For instructions on specifying a Static IP address, see Configuring a Static IP

      (Software versions earlier than 20.7.3 only)Let the DVR assign itself an IP address:
      Choose this option if you are creating a peer-to-peer network with another DVR.

      NOTE: If your DVR fails to connect to your network, a prompt will appear asking you to change your network settings. Make sure your network password and other network settings are correct. If the DVR still cannot connect, see General network troubleshooting tips.



Configuring a Static IP (optional)

Most networks are set up to have the router assign IP addresses to each device on the network. This ensures that each device has a unique IP address without the need to track these addresses. The TiVo software also allows you to give your DVR a Static IP address.

IMPORTANT: If your router is giving out IP addresses, you must choose a Static IP address that is not in the range of the DHCP server. You can find this range by logging in to your router from your computer.

  1. Verify the IP addresses on your computer:
    • Click the START button on the bottom left corner of your desktop. Type run in the search box. Click Run at the top of the Programs list. In the window that opens, type ipconfig /all.
    • Windows XP:
      From the Start menu, select Run and type cmd. In the window that opens, type ipconfig /all.
    • Macintosh computer:
      From the Dock, double-click System Preferences icon, and then the Network icon.
  2. IP Address:
  3. 'Let me specify a Static IP address.' Choose this to configure your Static IP address.

  4. Enter IP Address:
  5. Enter a Static IP address for the DVR. This address must be unique on your network.

    • The first three sets of numbers of the address (192.168.1 in the illustration above, for example) must be the same as the first three sets in the IP address of your computer.
    • The last number should be unique on your home network.
    • Press SELECT on your remote when done.

    IMPORTANT: If you assign a Static IP address of 192.168.1.25 to the DVR, all other devices on the network must have an IP address that starts with 192.168.1, but only the IP address of the DVR can end in 25 (or any unique number you choose).

  6. Use These Addresses?
    • The Subnet Mask and Gateway address should be the same as the ones assigned to other devices on your network.
    • The DNS address should also be the same as the ones assigned to other devices on your network. Most ISPs give you at least 2 DNS addresses for redundancy. TiVo software will allow you to enter up to 3 DNS addresses.
  7. If these addresses match the ones assigned to your computer, select Yes, use these addresses. Your network setup is complete.
    • If these addresses are NOT correct, select ‘No, let me specify specific addresses.'
    • Follow the prompts to enter the same Subnet Mask and Gateway address as those that are assigned to your computer.
    • Enter a Primary DNS server address.
    • If you have multiple DNS Server addresses, enter the first one in the list.
  8. The next screen asks if you want to enter another DNS address.
    • If you have multiple DNS servers, follow the prompts to enter up to 3 DNS server addresses.
    • Otherwise, select 'No.'
  9. The DVR will attempt to connect to your network.
    • When the connection is successful, the screen will display ‘Network setup complete’.
    • If your DVR fails to connect to the network, a prompt will appear asking you to change your network settings. Make sure your network password and other network settings are correct.
      If the TiVo still cannot connect, see General network troubleshooting tips for assistance
   

Please rate this article to help us improve your web support experience

Rate this article:
neutral

Feedback submitted. Thank you!
Support requests cannot be sent through this form. If you need additional help, please contact TiVo Customer Support.