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Update Your Credit Card and Contact Information Online
My Account: Online TiVo Account Management Tools
You can use My Account to: Activate TiVo Service - Activate service on a TiVo box. Box Preferences - Name your TiVo boxes and set their sharing preferences. (The changes take effect the next time...
TiVo Payment Plans and Policies
Transferring a TiVo Device to a New Owner
How to Transfer TiVo Service to a New TiVo DVR
Can I use the DVR without TiVo Service?
A TiVo Digital Video Recorder (DVR) is intended for use only with a paid subscription to the TiVo service. Without the TiVo service: A TiVo DVR has extremely limited functionality and can only be...
Cancelling TiVo service
It is not possible to cancel TiVo service over the Internet. If you wish to cancel your service, you MUST CALL TiVo Customer Support at (877) 367–8486.
TiVo in Canada: FAQ
Does TiVo offer its products and services in Canada? TiVo devices are available in Canada for Cogeco Cable customers. For more information, see Cogeco's TiVo page. In previous years, TiVo offered our...
Managing Opt-in/Opt-out settings (PTCMs, Emails, and Privacy)
Questions about TiVo Plus Free Trial
How do I activate my TiVo Plus Free Trial? How long does the TiVo Plus Free Trial last? Can I stop the TiVo Plus Free Trial? Why did my TiVo Plus Free Trial stop? I purchased an "open-box" DVR at a...