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  1. HTML document Update Your Credit Card and Contact Information Online
    Updated: 08/20/2014
  2. My Account: Online TiVo Account Management Tools
    You can use My Account to: Activate TiVo Service — Activate service on a TiVo box. Box Preferences — Name your TiVo boxes and set their sharing preferences. (The changes take effect the next time...
    Updated: 10/14/2014
  3. TiVo Payment Plans and Policies
    Click here for more information on recent changes to the TiVo Terms of Service and Privacy Policy.
    Updated: 09/09/2014
  4. Updated Transferring a TiVo Device to a New Owner
    Updated: 10/24/2014
  5. How to Transfer TiVo Service to a New TiVo DVR
    Updated: 06/10/2014
  6. Can I use the DVR without TiVo Service?
    A TiVo Digital Video Recorder (DVR) is intended for use only with a paid subscription to the TiVo service. Without the TiVo service: A TiVo DVR has extremely limited functionality and can only be...
    Updated: 09/19/2014
  7. TiVo Store Orders: Ordering & Shipping
    Ordering Can I place multiple orders at once? When will my order arrive? How do I cancel or change my order? Does the TiVo Store close for holidays and weekends? Can I use a credit card with an...
    Updated: 10/14/2014
  8. TiVo in Canada: FAQ
    Does TiVo offer its products and services in Canada? In previous years, TiVo has offered our customers in Canada a limited selection of our DVR products, such as the Series2 DVR. TiVo will continue...
    Updated: 10/03/2014
  9. HTML document Cancelling TiVo service
    Updated: 09/24/2013
  10. Troubleshooting My Account Issues
    AGENT INSTRUCTIONS Manage My Account Log In Issues Find the customer in RightNow. Is there more than one record for this customer? No, there is only one record. Continue with Step 2. ...
    Updated: 10/14/2014
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