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  1. Activating my TiVo Service
    NOTE: If you purchased a TiVo Package Payment Plan, your DVR will arrive to you pre-activated. If you receive your TiVo Package DVR and it is not activated, continue to enjoy your TiVo DVR; your...
    Updated: 08/31/2009
  2. How do I transfer my TiVo Service to a new DVR?
    You can transfer any monthly or prepaid TiVo Service Payment Plan except Product Lifetime Service to another TiVo DVR at any time. Click here to see the special conditions for...
    Updated: 09/04/2009
  3. What should I do if I sell or give away my DVR?
    Cancel your TiVo service payment plan, or transfer the service to a new DVR. See How do I transfer my TiVo Service to a new DVR? for more information. WARNING:  Canceling your TiVo...
    Updated: 08/31/2009
  4. Can I transfer my TiVo Service to a new owner?
    Updated: 09/04/2009
  5. Can I temporarily suspend my TiVo Service?
    Currently, our system does not allow temporary suspensions in service. You must cancel your service and then activate a new Payment Plan at the desired time. We are so confident that you will...
    Updated: 08/31/2009
  6. Can I trade in or upgrade my existing DVR?
    Updated: 10/28/2009
  7. Changing a payment plan
    Want to change your TiVo Service payment plan or add a future plan for when your current contract ends? With My Account, it’s fast and easy.   For customers currently within their 30-Day Money...
    Updated: 09/04/2009
  8. What is My Account?
    Registering for My Account Logging In to My Account You can use My Account to: Activate or Upgrade TiVo Service: Activate or upgrade service on a TiVo DVR. DVR Preferences: Name your DVRs and set...
    Updated: 08/31/2009
  9. Troubleshooting My Account issues
    Updated: 08/03/2009
  10. What is the difference between TiVo Basic and TiVo Plus?
    TiVo Basic service is a complimentary version of the TiVo service available only on DVD integrated models from Toshiba and Pioneer. TiVo Basic service is not available on standalone TiVo DVRs. No...
    Updated: 04/09/2009

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