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For existing customers, please complete the form below using the email and phone number on your account to log a case. If you are not an existing customer, please contact us via chat or by calling  TiVo customer support  for assistance. Thank you.

Please note: At this time, it is not possible to use this support web form to cancel TiVo Service or to  update the billing and credit card information.  Please call  TiVo customer support  for assistance. Thank you for your understanding.