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For existing customers, please complete the form below using the email and phone number on your account to log a case. If you are not an existing customer, please  TiVo customer support  for assistance. Thank you.

Please note: At this time, it is not possible to use this support web form to cancel TiVo Service or to update the billing and credit card information. Please visit your  update the billing and credit card information.  Please call  TiVo customer support  for assistance. Thank you for your understanding.