TopHow to Configure Network Settings on your TiVo Device
Use this article to set up your TiVo device to connect to your home network through either an Ethernet, MoCA, or wireless connection.
Note: When you move to a new zip code or change cable providers (or your program source), you will need to Repeat Guided Setup. See Repeating Guided Setup.
Configure network settings (on TiVo device that is already active)
To change your current internet connection method or update your network settings:
1. Navigate to change network settings and select your connection type:
Devices on TiVo Experience 4 Software Version: 21.X
|TiVo Device||Menu path from TiVo HOME|
|TiVo BOLT Series & TiVo Roamio Series ||MENU > SETTINGS > NETWORK SETTINGS > CHANGE NETWORK SETTINGS |
Devices on TiVo Experience 3 Software Version: 20.X or earlier
|TiVo Device||Menu path from TiVo Central|
|TiVo BOLT Series & TiVo Roamio Series||Settings & Messages > Network Settings > Change network settings|
|TiVo Premiere Series (HD & SD Menus)||Settings & Messages > Settings > Network > Change network settings|
|Series 3 & earlier||Settings & Messages > Settings > Phone & Network > Change network settings|
2. Choose the network connection type you want to use. Based on your TiVo device, you will see different options. You may see "Modify" rather than "Connect" in front of the option --it depends. For example: on your TiVo BOLT, you will just highlight the kind of connection and select it; however, if you have a TiVo Premiere on HD Menu that is connected via Ethernet, your menu options will read:
- Modify Ethernet settings
- Connect using MoCA
- Connect using TiVo wireless N adapter
- Use this DVR to create a MoCA network
Networking: Essentials has more information on different connection types and how to get them up and running.
3. After selecting your connection type (if using wireless, you will also need to input your network name and password), you will see the IP Address screen unless you are on a TiVo BOLT or TiVo Roamio, then skip to the next step. Otherwise: choose how you want the TiVo device to obtain an IP address.
- Get automatically from DHCP server (most common):
Choose this option if the router was set up to give out IP addresses automatically. When the connection is successful, the TiVo device will display Network setup complete.
- Let me specify a Static IP address:
Choose this option to manually assign an IP address to your TiVo device or if your router is not set up to automatically provide IP addresses. For instructions on specifying a Static IP address, see Configuring a Static IP
- (Software versions earlier than 20.7.3 only) Let the DVR assign itself an IP address:
Choose this option if you are creating a peer-to-peer network with another DVR.
Note: If your TiVo device fails to connect to your network, a prompt will appear asking you to change your network settings. Make sure your network password and other network settings are correct. If the TiVo device still cannot connect see General Network Troubleshooting Tips
4. Follow the instructions for your connection type:
Ethernet (recommended for first setup)
1. Attach an Ethernet cable between your router and TiVo device:
Note: If you get an error or the TiVo keeps asking for a means of connection while using Ethernet, check to make sure the activity lights at the Ethernet port on the TiVo are active to ensure there is a good connection
Note: Series 2 ST (Single Tuner): You must use a wired adapter and have software version 9.3 or higher. Connect an Ethernet cable between the router and wired adapter, then plug the USB end of the wired adapter into the back of the TiVo DVR. See: TiVo-Compatible Network Adapters: FAQ
2. The TiVo device will automatically detect your Ethernet connection and go to the 'IP Address' screen on Roamios and earlier models. You will be able to choose from the following options:
Get automatically from DHCP server (most common): Choose this option if the router was set up to give out IP addresses automatically (this is the default for most routers). When the connection is successful, the TiVo device will display 'Network setup complete.'
Let me specify a Static IP address: Choose this option to manually assign an IP address to your TiVo device or if your router is not set up to automatically give out IP addresses, see Configuring a Static IP
(Software versions earlier than 20.7.3 only) Let the DVR assign itself an IP address: Choose this if you are creating a peer-to-peer network with another DVR.
If your TiVo device fails to connect to your network, a prompt will appear asking you to change your network settings. Make sure your connections and network settings are correct. If the TiVo device still cannot connect, see General Network Troubleshooting Tips for assistance.
Before you begin, make sure you know the name (SSID) and password used by your wireless router-you'll need them during setup. If you need assistance finding your SSID or password, see your router's user guide or visit the router manufacturer's website.
Note: Wireless connections based on 3G, 4G, 4G LTE, newer or similar technologies are not supported for connecting a TiVo DVR to the internet.
Configuring a Static IP (optional)
Most networks are set up to have the router assign IP addresses to each device on the network. This ensures that each device has a unique IP address without the need to track these addresses. The TiVo software also allows you to give your TiVo device a Static IP address.
If your router is giving out IP addresses, you must choose a Static IP address that is not in the range of the DHCP server. You can find this range by logging in to your router from your computer.
1. Verify the IP addresses on your computer:
- Click the START button on the bottom left corner of your desktop. Type run in the search box. Click Run at the top of the Programs list. In the window that opens, type ipconfig /all.
- Windows XP:
From the Start menu, select Run and type cmd. In the window that opens, type ipconfig /all.
- Macintosh computer:
From the Dock, double-click System Preferences icon, and then the Network icon.
2. IP Address:
Choose'Let me specify a Static IP address' to configure your Static IP address.
3. Enter IP Address:
Enter a Static IP address for the TiVo device. This address must be unique on your network.
NOTE: If you assign a Static IP address of 192.168.1.25 to the TiVo device, all other devices on the network must have an IP address that starts with 192.168.1, but only the IP address of the TiVo device can end in 25 (or any unique number you choose).
- The first three sets of numbers of the address (192.168.1 in the illustration above, for example) must be the same as the first three sets in the IP address of your computer.
- The last number should be unique on your home network.
- Press Select on your remote when done
4. Use These Addresses?
- The Subnet Mask and Gateway address should be the same as the ones assigned to other devices on your network.
- The DNS address should also be the same as the ones assigned to other devices on your network. Most ISPs give you at least 2 DNS addresses for redundancy. TiVo software will allow you to enter up to 3 DNS addresses.
5. If these addresses match the ones assigned to your computer, select Yes, use these addresses. Your network setup is complete.
- If these addresses are NOT correct, select No, let me specify specific addresses.
- Follow the prompts to enter the same Subnet Mask and Gateway address as those that are assigned to your computer.
- Enter a Primary DNS server address.
- If you have multiple DNS Server addresses, enter the first one in the list.
6. The next screen asks if you want to enter another DNS address.
- If you have multiple DNS servers, follow the prompts to enter up to 3 DNS server addresses.
- Otherwise, select No.
7. The TiVo device will attempt to connect to your network.
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- When the connection is successful, the screen will display Network setup complete.
- If your TiVo device fails to connect to the network, a prompt will appear asking you to change your network settings. Make sure your network password and other network settings are correct.
If the TiVo still cannot connect, see General Network Troubleshooting Tips