How to Enable SAP

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TitleHow to Enable SAP
Article Record TypeFeatures Use
Article Number000003171
Agent Instructions
Use this article to enable or disable an alternate audio track for a program like a foreign language track or Descriptive Video Service (a secondary audio track that describe the events taking place on screen, often for the visually impaired). If these options are available for a given program, hitting the <Info> button on the remote and toggling to the desired options is the fastest and easiest way to change/select them.
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How to Enable SAP

Many programs include a Secondary Audio Program (SAP), which is an alternative audio track such as Descriptive Video Services (DVS) for the visually impaired or a foreign language track.

SAP tracks conform to a different broadcast standard than the multiple language tracks that are included with some programs.

Note: Hitting the (Info) button on the remote and toggling to the desired options is the fastest and easiest way to change/select the SAP or Descriptive Video Service tracks if they are available for a given program.
 

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To enable Secondary Audio Programming

1. Navigate to the Alternate Audio screen:

For devices running the TiVo Experience 4 (Software Version: 21.X.):
TiVo ModelMenu Path (from TiVo HOME)
BOLT Series & Roamio Series DVRsMENU > SETTINGS > AUDIO & VIDEO SETTINGS > LANGUAGE & AUDIO DESCRIPTION
For devices running the TiVo Experience 3 (Software Version: 20.X. or earlier):
TiVo ModelMenu Path (from TiVo Central)
BOLT Series & Roamio Series DVRsSettings & Messages > Audio & Video Settings> Language & Audio description
Premiere Series DVRsSettings & Messages > Settings > Audio > Alternate Audio
Series 3 & earlier DVRsMessages & Settings > Settings > Audio > Alternate Audio

2. Choose Secondary Audio Program (SAP) if available and press Select.
  • If a program does not include an audio track in the selected language, the DVR will record the default audio track, which might be the only audio track for the broadcast.
  • This change will only affect future recordings and live TV. It does not have any effect on previously-recorded programs. 
URL NameHow-to-Enable-SAP