Note:
- For all Series 1-3 Remotes (without the A, B, C, D buttons) and the original Slide Remote, ZOOM will work as ‘EXIT’ if your Unified Entertainment System/DVR is running the New TiVo Experience.
- Series 4 and original TiVo Mini Remotes (has the A, B, C, D buttons without BACK), ZOOM will act as 'BACK' on TiVo Experience 4.
- Series 5, 6, VOX, and Slide Pro Remotes already have a 'BACK' button.
Remote Control Setup Screen
To do this, go to:
Devices on TiVo Experience 4 Software Version: 21.X
| TiVo Device | Navigation path from HOME |
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TiVo BOLT Series & TiVo Roamio Series
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MENU > SETTINGS > REMOTE, CABLECARD, & DEVICES > REMOTE CONTROL SETUP
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Devices on TiVo Experience 3 Software Version: 20.X or earlier
| TiVo Device | Menu path from TiVo Central |
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TiVo BOLT Series & TiVo Roamio Series
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Settings & Messages > Remote, CableCARD, & Devices > Remote Control Setup
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|
TiVo Premiere Series
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Settings & Messages > Settings > Remote, CableCARD, & Devices > Remote Control Setup
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Series 3 & earlier
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Messages & Settings > Settings > Remote, CableCARD, & Devices > Remote Control Setup
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How to Setup the TiVo Remote to control your TV’s Power, Volume, and Mute?
1. Go to the REMOTE CONTROL SETUP screen.
2. Highlight Set TV Power, Volume, and Mute and select the brand of your TV from the lists. Use the up/down arrow or the Ch (channel) up/down buttons on the TiVo remote to highlight your TV brand and press OK/Select. (TV Remote Codes will appear on your TV screen).
3. Enter the code and follow the instructions on the screen.
4. After you have entered the code, test the TV power button on the TiVo remote to see if it turns on/off.
- If the first code does not work, repeat the instructions to enter the second remote control code, and so forth, until you find a code that works.
- If none of the codes shown on the screen works, you can get the remote to search its pre-programmed list for a code that will control your TV/sound system. For instructions, go to Remote Control Programming Codes.
How to Setup the TV INPUT button on your TiVo remote to change the input source on your TV?
1. From the REMOTE CONTROL SETUP screen, highlight Set TV Input and press OK/Select.
2. Follow the instructions on the screen and enter the code.
- Test the TV Input button to see if it changes inputs correctly.
- If the first code does not work, repeat the instructions to enter the second remote control code, and so forth, until you find a code that works.
Note:
- Use the TV remote control (not the TiVo remote) to turn down or mute the sound on your TV; once you choose an A/V receiver code, the TiVo remote will control the power on your TV, but not the TV volume or mute functions.
- Remember that there must be a good Line of Sight (LOS) from the TiVo remote to the TV or A/V Receiver when entering commands to program Power/Volume/Mute. Agents should confirm LED activity on the TiVo remote.
What to do if you can't find a working code
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The procedures above are used to select codes that are already programmed into the remote. The TV Remote Codes screen, for example, displays a list of the most common codes for your TV brand, but your remote may be programmed with many other codes.
- If none of the codes shown on the screen works, you can get the remote to search its pre-programmed list for a code that will control your TV/sound system. For instructions, go to Remote Control Programming Codes.
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If you purchased a very new model of HDTV or A/V receiver, your remote may not have the code for your equipment. Most TiVo devices include remotes that can "learn" codes from the TV and A/V receiver remotes.
- For instructions on how to use a learning remote, go to How to Use the Learning Feature of TiVo Learning Remotes. If your Unified Entertainment System or DVR did not come with a learning remote, you can purchase one from the TiVo store.
