How to Transfer TiVo Service to a New TiVo DVR

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How do I transfer my TiVo Service to another TiVo DVR?

 

Use the chart below to determine if your plan can be transferred.


NOTE: Transferring service does not also transfer an extended warranty. An extended warranty is attached to the TiVo DVR for which it was purchased and cannot be transferred to a new DVR (except in the case of an exchange within 90 days).
 

Service plan to transferDestination TiVo DVRCan I transfer my service?

$12.95 per month (including MSD)

Annual (legacy)

3-year prepaid

Series1
Series2
Series3
TiVo HD


NO.
Series 1 - 3 TiVo devices are ineligible as destination DVRs.

$12.95 per month (including MSD)

Annual (legacy)

3-year prepaid

Premiere Series and newer DVRs

Contact TiVo Support 
$19.99 per month (including MSD)

Premiere Series and newer DVRs

YES. This plan can be transferred to any TiVo DVR. Log in to your online account and click on the Change service number link under Account Information to transfer your service.

$129.99 per year (including MSD)

Roamio Series DVRs

This plan can be transferred only to another TiVo Roamio Series DVR.
Product Lifetime ServiceAny TiVo DVR

Product Lifetime Service is valid only for the life of the TiVo DVR for which it was originally purchased and can be transferred to another DVR only in one of the following situations:

  • You activated the TiVo DVR with Product Lifetime Service less than 30 days ago.
  • The TiVo DVR was exchanged under warranty, either through the retailer or the manufacturer. (Proof of this exchange will be required).
  • The TiVo DVR was activated under an incorrect service number.
My plan is not listed hereAny TiVo DVR

YES. Log in to your online account and click on the Change service number link under Account Information.

If this option is not available your plan cannot be transferred to another TiVo DVR.

 

    Feature

    Extended Warranty


    Transferring service does not transfer an Extended Warranty, as it is attached to the TiVo DVR for which it was purchased and cannot be transferred to a new DVR (except in the case of an exchange within 90 days).

    URL NameHow-to-Transfer-TiVo-Service-to-a-New-TiVo-DVR
    CountryUSA
    TitleHow to Transfer TiVo Service to a New TiVo DVR
    Article Number000004639