TiVo Warranty Information

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Feature

 
Compatibility
  • TiVo BOLT Series 
  • TiVo Roamio Series 
  • TiVo Premiere Series 
Feature

When you purchase a new TiVo BOLT Series UES, TiVo Roamio Series DVR, TiVo Premiere Series DVR, or TiVo Mini, your purchase is covered by the TiVo Limited Warranty for up to a year (depending on the particular TiVo service plan selected; see below for details). Click here to read the official TiVo Limited Warranty, or scroll down for a brief description of warranty options.
 

TiVo Limited Warranty

All TiVo BOLT Series UESs, TiVo Roamio Series DVRs, TiVo Premiere Series DVRs, and TiVo Minis have a 90-day warranty on parts and labor.

  • The parts warranty continues for one year, starting from the purchase date.
  • " This warranty covers all new and factory-renewed devices, whether purchased directly from TiVo or from a third-party retailer.

Continual Care Warranty

TiVo's Continual Care warranty covers your TiVo BOLT or TiVo Roamio for the uninterrupted duration of your monthly or annual TiVo service subscription. With Continual Care protection, we'll send you a replacement box at no charge if your TiVo BOLT or TiVo Roamio needs repair within the first 90 days from your date of purchase.* After 90 days, you'll receive a replacement box for just $49.00.**

* Exchange exclusions and restrictions apply. Replacement box may be a repaired, renewed or comparable product, at TiVo's discretion. Customer responsible for payment of shipping costs. See Limited Warranty Info for details.

** Exchange exclusions and restrictions apply. Replacement box may be a repaired, renewed or comparable product, at TiVo's discretion. Customer responsible for payment of shipping costs and any applicable taxes. See Limited Warranty Info for details

Extended Warranty

TiVo offers you the option of adding 2-year or 3-year extended warranty coverage to your eligible TiVo device within 90 days of purchasing the device from us or activating the device for the first time. The extended warranty extends the duration of the TiVo Limited Warranty to either 2 or 3 years from the original purchase/activation date. Click here to read the official Extended Warranty Service Agreement.