Out-of-Home Streaming

Out-of-Home Streaming

Out-of-home streaming lets you stream content from your compatible TiVo device at home to your iOS or Android device anywhere in the world! Finally, you can watch what you want—where you want to. See Copy Protection: FAQ for details.

Check compatibility

Before installation, make sure that your DVR and mobile device are compatible with out-of-home streaming, and that your home network is functioning.

Out-of-home streaming is compatible with the latest versions of TiVo Experience 3 and TiVo Experience 4 on the following:
 

• TiVo EDGE Series 
• TiVo BOLT Series
• TiVo Roamio Plus and Pro 
• 4-tuner Roamio and TiVo Premiere DVRs require a TiVo Stream

To verify if you have the latest version of the TiVo software, Force a Connection to the TiVo Service.


TiVo App for iOS software version

Your iOS device must be running the TiVo App with software version 10 or higher. For more information about installing the TiVo App on your iOS device, see TiVo App for iOS: Installation.


TiVo App for Android software version

Your Android device must be running the TiVo App with software version 5.0 or higher. For more information about installing the TiVo App on your Android device, see TiVo App for Android: Installation.


Network requirements

Out-of-home streaming requires a fast, reliable Internet connection between your DVR and mobile device. For the best experience, make sure your setup meets the following requirements:

Home network
 

• TiVo strongly recommends a high-bandwidth Internet connection, such as cable or fiber optic. DSL that you acess via Ethernet or MoCA to connect your DVR to your home network. Wireless networking of any kind is by nature slower and less reliable than a wired connection, and can affect your ability to successfully stream content.

• If you have a TiVo Roamio Plus/TiVo Pro DVR, you can use the built-in WiFi for streaming content from that DVR to a mobile device. However, this configuration will not allow you to stream content from other DVRs in your home.

Network at viewing location
 

• If your mobile device is connected to a network with limited bandwidth or heavy traffic, the TiVo App for mobile automatically lowers the video quality. To improve quality, select Download from the menu bar to download the recorded program or in-progress recording to your mobile device. Once a download has started, the program can be viewed.
   

Important iOS information:  

 

• Your iOS must be connected to a high-speed wireless network to stream a show without downloading it
• Existing recordings on your TiVo will start downloading to your device from the beginning of the recording
• For in progress live TV, the TiVo will create a recording on the DVR and then begin downloading to the device from the beginning of that recording
• Once the download has started you can start watching the show up to the point that has been downloaded to the device
• In the case of a low quality cellular connection you may want to wait until a portion of the show has been downloaded before starting to watch that download to minimize interruptions (i.e., “catching up”).
• In the case of a high-quality cellular connection it is possible to download fast enough to watch the show immediately without interruption

Set up Out-of-home Streaming

To use Out-of-home streaming, you must complete the set up process using your home network. You cannot set up Out-of-home streaming for the first time on an away-from-home network.

For a first-time setup (after installing the TiVo App for the first time or after resetting it from Settings > Reset application), follow these steps while on the home network:
 

1. Launch the TiVo App, click the menu button on the top left, click settings 
2. In the Set up streaming device? dialog box, choose Start Setup
3. Select a streaming device from the list (displayed if there is more than one device on the network)
4. On the Streaming Setup screen, check Set up in-home streaming and Set up out-of-home streaming. Ensure the User Agreement checkbox is checked
5. Check buttons for home streaming setup, if you want you have to select the boxes for out of home streaming and the TiVo user agreement 

 
If the TiVo App has already been installed and set up, but you want to repeat the setup, follow these steps while on the home network:

 

1. Launch the TiVo App
2. Choose Settings > Setup
3. Select a streaming device from the list (displayed if there is more than one device on the network)
4. Choose Start Setup. The streaming setup will begin. Choose Done to complete setup.