The TiVo Stream is no longer being sold because the Streaming functionality is built-in into the TiVo BOLT and the standalone Stream unit is no longer needed.
If you own a TiVo Stream device, we still provide technical support and activations.
If you own a DVR without built-in Streaming functionality and wants to stream, you should find one at a retailer or upgrade to a TiVo BOLT.
TiVo Stream lets you stream live or recorded TV from your TiVo Roamio DVR (4-tuner only) or TiVo Premiere Series DVR (all models) to your Android or iOS mobile devices. It also lets you transfer recordings onto your iOS and Android devices to take on the road and enjoy when you’re not connected to the Internet.
Note: TiVo BOLT, TiVo Roamio Pro, and TiVo Roamio Plus devices have built-in streaming capability. They do not require the use of a TiVo Stream, and TiVo BOLT can stream only their content to the App or TiVo online.
What can I do with my TiVo Stream at home? Away from home?
Schedule & browse
Stream live & recorded shows (WiFi)
Stream live & recorded shows (4G LTE)
Download recorded shows (WiFi)
Download recorded shows (4G LTE)
Note: iOS Information
Your iOS must be connected to a high-speed wireless network to stream a show without downloading it
Existing recordings on your TiVo will start downloading to your device from the beginning of the recording
For in progress live TV, the TiVo will create a recording on the DVR and then begin downloading to the device from the beginning of that recording
Once the download has started you can start watching the show up to the point that has been downloaded to the device
In the case of a low quality cellular connection you may want to wait until a portion of the show has been downloaded before starting to watch that download to minimize interruptions (i.e., “catching up”).
In the case of a high-quality cellular connection it is possible to download fast enough to watch the show immediately without interruption
Product Features Detail
To ensure peak performance, place your TiVo Stream
on a hard surface
away from any heat sources such as:
Never place the TiVo Stream on a surface where the Stream’s vent may be blocked and which may cause overheating:
Activate/Deactivate the TiVo Stream
You can activate and deactivate your TiVo Stream using My Account, or follow the instructions below.
Activating a retail TiVo Stream
Use the following steps to activate a TiVo Stream:
On the TiVo Stream you would like to unlink from your account, click Deactivate this device.
Once unlinked, the TiVo Stream will no longer appear on your online account under Active TiVo devices, and you will see a Thumbs Up and the message You have deactivated your TiVo Stream.
My TiVo Stream will not activate or deactivate
If you have any issues activating or deactivating your TiVo Stream, please Contact TiVo Supportfor assistance.
How do I set up my TiVo Stream?
Use the steps below to set up your TiVo Stream for watching Live TV and downloading video to your iOS device.
Get ready to connect your TiVo Stream
Write down your TiVo Stream's TiVo Service Number (TSN).
You may need this number during the set up process, or if you Contact TiVo Support. You can find the TSN on the bottom of the device.
On your iPad or other mobile device, download or update the TiVo App.
To stream or download shows from your TiVo Roamio Series or TiVo Premiere Series DVR, you will need the latest version of the TiVo App. If you do not already have the TiVo App, download it from the App Store and install it on your device now. If you already have the TiVo App, make sure it is up to date (with no updates pending).
Connect the TiVo Stream to your network
Check your DVR's network connection. Verify that you have connected your DVR to your home network using either a wired Ethernet or MoCA connection.
Wired Ethernet: Connect your TiVo Roamio Series or TiVo Premiere Series DVR to an open port on your router or to an Ethernet jack in your wall using an Ethernet cable.
MoCA: To use a MoCA connection, you must have MoCA enabled in your home. Then, connect the coaxial cable coming from the wall to the CABLE/MoCA port on the back of the DVR. For more information on MoCA, see tivo.com/moca.
Connect your TiVo Stream to your router and plug it in.
Note: If you need to set up more than one TiVo Stream, you must connect only ONE TiVo Stream and complete all setup instructions before connecting any additional devices.
Connect your TiVo Stream to an open port on your router using an Ethernet cable.
Connect the power cord from the back of the Stream to a power source.
Wait for the LED on the back of the Stream to turn solid white. This should take less than 10 minutes.
Connect the TiVo Stream to the TiVo App on your mobile device
Finish setting up the TiVo Stream by connecting it to your mobile device.
Step 1: Checking software version. The TiVo App will locate the TiVo Stream and check its software version. This can take up to 3 minutes.
Note: If the TiVo App does not automatically detect the TiVo Stream and begin Step 1, click the gear (settings) icon and then TiVo Stream Setup.
If the TiVo Stream needs a firmware update, the TiVo App will display a no symbol (a circle with line through it) next to Step 1, and the firmware update will begin. While this is happening, be aware that:
This process can take up to 20 minutes.
We recommend that you plug your mobile device into a power source.
Allow the process to complete. If you interrupt it, it will begin at Step 1 the next time you go to the TiVo Stream menu in Settings.
This process will restart the TiVo Stream a minimum of 2 times. Do not interrupt this process.
If the TiVo Stream finds it does not need a firmware update, it will proceed to the next setup step and you can skip to Step 4: Testing your network for streaming.
Note ME: If your TiVo Stream doesn't complete Step 1: Checking software version within 20 minutes, unplug the TiVo Stream and start setup again. If you still are unable to advance past Step 1, Contact TiVo Support.
Step 2: Checking activation status verifies that you have activated the TiVo Stream. If the TiVo App detects that you have not activated the TiVo Stream, the setup will pause and you will need to activate your TiVo Stream. This step can take up to 10 minutes.
Step 3: Linking TiVo Stream to your DVR searches for your DVR on your network and connects with it. If there is an issue, follow the onscreen instructions to resolve it.
Step 4: Testing your network for streaming runs a test on a recorded program from the DVR to make sure your network is compatible with the requirements of the TiVo Stream. If something is not working correctly, follow the onscreen instructions. Testing the network can take 2-3 minutes.
You are now ready to stream! Click Done or See tutorial for more information on using your TiVo Stream.